Why more than just a communication tool is necessary

With a virtual care platform that does it all—and has the ability to connect seamlessly to your EHR—you can have a more productive care team and more satisfied patients and family caregivers. But with so many home-based providers using multiple tools for all the elements of virtual care, they’re left with low productivity and suboptimal patient care. We can help.

With CitusHealth’s fully integrated solution, organizations get more than a communication tool. They get robust patient support that enables a seamless communication flow, captures electronic signatures, allows for endless customized forms and education, and integrates with your EHR.

Dive a little deeper into the CitusHealth solution by learning about each of our four centers that take us beyond a basic communication tool.

This center gives patients, family caregivers, and care teams a quick, easy, and secure way to communicate with each other in real-time to discuss plans of care and address issues or concerns. This enhanced communication increases transparency, improves patient and family engagement, and helps ensure quality and continuity of care.

Secure instant messaging with patients, family caregivers, staff, and even partners in groups or individually
Various capabilities through image sharing, video chat, broadcast messages, patient discussion groups, and tagging progress notes back to the EHR with one click
Customized clinical coverage through on-call message routing, which allows the patient message to be routed directly to on-call nurses (if that nurse does not answer, it will be escalated to manager)
Automatic translation to preferred language through Google Translate integration
Improved internal communications from intake to billing, while adding and dropping members in the PDG chat as the care progresses
Tracked engagement through read receipts

This center supports secure digital signatures instantly through app-less technology.

Accelerated billing, as some signatures are needed to drop a claim
Instant signature on an order via email or text to physicians
Less of a burden on your team from spending time chasing paper signatures
Real-time integration into the EHR
No password or login required to sign

This center allows you to stay close to patients and collect structured data in between visits through a user-friendly forms builder. Create custom forms for all your information and data needs, including COVID-19 screenings, disease-specific statuses, state-specific requirements, and more.

Unlimited forms can be created and sent to the patient and/or family at any time via text or email through app-less functionality
Digital patient assessments and surveys
Rehospitalization prevention through more regular status updates
Improved patient satisfaction with more regular interactions
Automatic attachment to the patient record

This center provides patients and families with on-demand, digital access to customized educational materials any time from any device.

Patients and families can stay closer to treatment plans
Less operational lift for your organization
Higher CAHPS scores due to patient and family caregivers receiving digital education

Having just a communication platform is self-limiting for organizations because there are so many operational elements that need to work together. In an industry with SaaS for every possible task—medications, DME, EHR, internal communication and more—it becomes a burden to keep up with so many platforms.

CitusHealth does it all in one solution, helping organizations go paperless, simplifying forms so they can be electronically sent and signed, eliminating the need to play phone tag, saving time for clinicians, and engaging patients on a deeper level.

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Experience CitusHealth

We'd love to have a conversation with you about how CitusHealth goes beyond a basic communication tool. Contact us to see for yourself how one simple platform can deliver a fully integrated virtual care solution.