CitusHealth

Improve patient satisfaction with the right technology

Understanding how to provide better care to home infusion patients is rooted in effective communication and engagement. Research was recently compiled to help home infusion pharmacy leaders better understand the importance of leveraging the right technology that can help facilitate rapid responses to patient needs and ultimately help improve patient satisfaction, reduce adverse events, and grow their business. A survey of more than 100 home infusion patients revealed:
  • 47% frequently found themselves without the necessary medications and supplies
  • 56% weren’t fully satisfied with their provider’s communication methods
  • 35% reported it took more than a day to get a response to their question, on average
Discover how integrating advanced technology can improve patient engagement and communication by downloading our white paper.

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